Usability Testing

Usability testing refers to evaluating a product or service by testing it with representative users. Typically, during a test, participants will try to complete typical tasks while observers watch, listen and takes notes. The goal is to identify any usability problems, collect qualitative and quantitative data and determine the participant's satisfaction with the product.

During a Usability Test We Will

• Learn if participants are able to complete specified tasks successfully and
• Identify how long it takes to complete specified tasks
• Find out how satisfied participants are with the system
• Identify changes required to improve user performance and satisfaction
• And analyze the performance to see if it meets usability objectives